Terms Policy — Bilti

1. The service

Bilti is a transport management system (TMS) for booking agencies and fleet owners in Pakistan. It stores bilties, vouchers, party ledgers, fleet records, and payments. By creating an account you agree to use it for lawful business operations only.

2. Your data

The data you enter — parties, bilties, ledgers, financials — belongs to your business. You are responsible for the accuracy of what you enter. Bilti applies the same money rules to every account (single charge on delivery, append-and-void ledgers, FIFO receivings) and does not silently alter recorded figures.

3. Accounts & security

You must keep your login credentials confidential. Notify us immediately of any unauthorised access. We may suspend accounts that violate these terms or that threaten the integrity of the service.

4. WhatsApp

If you connect the Meta WhatsApp Cloud API, messages are sent under your own WhatsApp Business number. You are responsible for the content of messages and for complying with Meta's policies and applicable Pakistani law.

5. Availability

We aim for high availability but do not guarantee the service will be uninterrupted or error-free. We make reasonable efforts to back up data, but you should keep your own copies of critical records.

6. Termination

You may stop using the service at any time. We will continue to honour your refund policy where applicable. Upon termination, your data may be retained for a limited period and then deleted in the ordinary course of our backup rotation.

7. Liability

To the maximum extent permitted by law, Bilti's liability for any claim arising from the service is limited to the fees you paid in the three months before the claim. Nothing in these terms limits liability that cannot be limited under Pakistani law.