Privacy Policy Refund Policy

Last updated: October 2026

What we collect

Account details (name, email, phone), the business data you enter (parties, bilties, ledgers, fleet), and basic usage information (what you click, when). We do not sell your data to anyone.

Party phone numbers

Phone numbers you add for senders, receivers, drivers and staff are used to send service messages (booking confirmations, dispatch/arrival alerts, payment confirmations) and for guest tracking. With the log driver enabled, no message leaves the system without your configuration.

Guest tracking

The public track page may require a phone number for privacy. That number is matched against the booking and is not stored separately from the tracking session.

WhatsApp (Meta API)

If you enable the Meta driver, message metadata is processed by Meta to deliver WhatsApp messages under your business number. See Meta's own data policies for details.

Your rights

You may request a copy of your data or ask us to delete your account and its data. Contact us via the support page and we will respond within a reasonable time.

Questions? Open a support ticket — we answer on WhatsApp and email.
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